Frequently Asked Questions

We’re Here To Answer All Your Questions.

Got questions about our shared office space in Kingston, Ontario? Satisfy your curiosity with a look through our frequently asked questions. Don’t see an answer to your question below? That’s okay! Send us a message and we’ll answer it for you ASAP.

What’s On Your Mind?

What types of services are included with a Seaway Coworking membership?

Our membership services include the following:

  • Use of meeting rooms & event space
  • Bell Fibe high speed internet
  • Free coffee, tea, & snacks
  • Community kitchen access
  • Printing, copying, & scanning services
  • Reception & mail services
  • Booking Application
  • Online member network
  • Event access
Is a deposit required when joining Seaway Coworking?

We require first and last month’s installments of your membership fees at the time of signing.

What type of payment is accepted?

Traditionally, we ask members to fill out a Pre-Authorized Debit Form for payment. We also can accept payment via e-transfer or by VISA, MasterCard, American Express, or Debit Card.

What is the cancellation policy?

With our month-to-month memberships we require 30 days’ notice of cancellation. With long term agreements (e.g., 1-year term), we set an agreed upon end date at the time of signing.

Is parking included?

We do not include parking with our memberships. There is public parking surrounding us, such as the Springer Memorial Parking Lot located behind our building at the corner of Montreal and Queen Street.

How many meeting and conference rooms do you offer?

We offer 11 different meeting rooms that can accommodate up to 20 guests.

 

Is there a late fee if payment is not provided on agreed date?

If payment for the Coworking Fee or any other accrued and outstanding fees is not made by the tenth (10th) of the month in which such payment is due, you will be responsible for paying the then-current late charge. This is 20% of your membership fees.

 

Does Seaway Coworking offer Day Passes?

We offer Day Passes from $29.00-$49.00+HST. This includes access to our community working space from 8:30am-4:30pm, meeting rooms, and all our amenities such as free tea, coffee, and snacks.

Can a membership be month-to-month?

Yes, we can accept memberships to be month-to-month, but we do recommend signing with us for a term (e.g., 4 months). As noted within our cancellation policy, we require 30-days notice of cancellation.

What is the process to reserve a meeting or conference room?

Each membership includes credits to book our meeting or conference rooms. You can book meeting rooms as you need through the booking application located in the members portal or ask reception to make the booking for you.

Do all memberships include 24/7 access at Seaway Coworking?

Our Private Office and Flex Memberships include 24/7 access to the building with a key fob included within your membership fee. Our Virtual Membership does not include a key fob for 24/7 access, though this service can be added for $50.00+HST/month!

Is furniture included with a Private Office?

Yes, our Private Offices include Walnut hardwood sit & stand desks and a black ergonomic office chair. Additionally, we also have lounge furniture and chairs and tables in our community area for any of our members to work at!

Is there a key replacement service fee?

Yes, replacement of lost or missing keys will be charged the Key Replacement Service Fee, at the rate of $25.00+HST/key.


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